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December 28, 2018 at 2:50 PM PST

Cal Water Reassuring Chico and Oroville Residents of Water Quality

CHICO, Calif. — After neighboring towns issued do-not-drink advisories due to effects from the Camp Fire, California Water Service (Cal Water) took steps to reassure its customers in Chico and Oroville that local water quality was not impacted and the water remains safe to use and drink.

Residents in Chico and Oroville began contacting Cal Water after hearing about water quality issues in other towns impacted by the fire. Cal Water District Manager George Barber said Friday that the current issues being experienced elsewhere are due to fire damage to the pipes that transport the water in those systems; however, because the fire did not reach Cal Water's Chico nor Oroville service areas, the local systems were not affected.

"Protecting our customers' health and safety is our highest priority, and beyond the assurance that this devastating fire did not touch our local infrastructure, we also have a robust water quality monitoring program that confirms the water continues to meet all federal and state standards," Barber said.

Cal Water serves about 105,700 people through 29,700 service connections in Chico and Hamilton City and has provided water service in the area since 1926. Cal Water has provided water service to the Oroville area since 1927 and serves approximately 10,600 people through 3,600 service connection. The utility serves 2 million people through 484,900 service connections in California. Additional information may be obtained online at