California Water Service Group and Its Subsidiaries Provide Nearly $500,000 in Coronavirus-Related Relief
With unemployment and furloughs having risen drastically across its service areas, Group and its subsidiaries have been working to provide meaningful relief to customers who lost their jobs or were otherwise hard hit financially. Through its charitable grant program, the company has forgiven a portion of customers’ past-due water bill balances for those who fell behind during the pandemic. The amount forgiven, which were reflected in customers’ recent bills, totaled more than
“Our purpose is to enhance the quality of life in the communities we serve,” said
Additionally, together with its employees,
Beyond these measures, all Group subsidiaries continue to suspend water service shutoffs for customers who are unable to pay their water bill during this time. The company urges customers who cannot pay their bill to contact their local Customer Center in order to make longer-term arrangements that are tailored for their individual needs to avoid having to deal with large balances in the future.
All contributions made, including bill forgiveness, are from Group’s company-funded philanthropic giving program and do not affect customer rates.
California Water Service Group is the parent company of California Water Service,
Source: California Water Service Group